Gales Antiques_(tm)
Established 1970

Comments & Feedback from our Customers

We do not like "blowing our own trumpet", we think actions speak louder than words, included are just some unsolicited comments from our customers.

In order to protect their privacy, which we take very seriously, we have not published their last names, or contact details.
Please eMail us at if you would like references with contact details.

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• I've received the items in excellent order - not surprising given the trouble you took with packing. Thanks for your help I appreciate it. Nicola
  Nicola - Conder, ACT, AUSTRALIA

• I received by airmail the China plate that I had ordered. From date of dispatch to receipt of the plate was 10 days - exactly as was estimated by you. The item was received in good order.
  Thanks very much for your assistance. We are extremely pleased with your response and professionalism.
  Greg - Mississauga, Ontario, CANADA

• My platter arrived safetly and I absolutely love it!!!!
  Thank you from New york City.
  Jessica - New York, New York, U.S.A

• Thank you for your very prompt and efficient service, I would recommend business with yourselves to anyone.
  Angela - Highett, Victoria, AUSTRALIA

• hi sue and robert
  rose dish arrived safely, a pleasure to do business with you both thank you.
  regards olwin
  olwin - perth, western australia, AUSTRALIA

• Received all items without damage - thank you. And also arrived very quickly.
  Catherine - Melbourne, VIC, AUSTRALIA

• 4 trios and dish
  delivery arrived safe took 7 days.
  Helen - Salisbury, South Australia, AUSTRALIA

• Great way to get trios that I had been after for a while. They were in perfect condition, were well packaged and arrived promptly.
  Hazel - Auckland, NEW ZEALAND

• The three china trios arrived yesterday (June 3) in perfect condition. They are all beautiful and I expect to enjoy using them with my friends often.
  Constance - Macon, Georgia, U.S.A

• My Royal Albert Harebell Trio arrived in perfect condition.
  I am very pleased with it and the great service provided by Gales.
  Debbie - Morrinsville, Waikato, NEW ZEALAND

• The three old english rose pieces arrived yesterday cant believe how prompt that was thank you very happy and they shall make agreat gift to someone who shall enjoy them, Thank you again john
  john - sydney, nsw, AUSTRALIA

• The amphora bowl arrived yesterday in excellent condition. Thank you very much for a speedy sale and delivery.
  penny - christchurch, canterbury, NEW ZEALAND

• Items were well packaged, delivered quickly and arrived just as the posting described. I was skeptical about purchasing something from overseas but this has been a pleasantly smooth transaction. I was I would definitely recommend this seller. No wonder they have been around so long! A++
  Desiree - Lilburn, Georgia, U.S.A

• Very happy with the item I bought, beautiful condition, just what I wanted. Lovely people to deal with, quick with communication, and postage of goods. Well packed too. Would buy from again - Louise
  Louise - Sydney, NSW, AUSTRALIA

• Merchandise received as described and on time. , Thanks for the great service, , Daniel
  Daniel - Quebec, QC, CANADA

• Thankyou for the prompt dispatch of my order. I'm very pleased with the quality and the price for a lovely Royal Albert trio. Far less hassle than bidding on ebay!!!
  Susan - Melbourne, AUSTRALIA

• The trio of trios and Royal Stanley plate arrived 2 days ago with everything in excellent condition. I had a fine time unwrapping all the pretty things, and then enjoyed reading the Otago Daily Times with a cup of tea in one of my new Deco beauties. Thank you.
  Linda - Vancouver, B.C, CANADA

• Dear Robert and Sue, Thankyou for all your help and for the beautiful piece of carlton ware. Look forward to doing business with you in the future, Kathy Moore
  Kathy - London, U.K.

• Thanks for the package. We recieved it in perfect condition on May 31. 2005. I would like to be advised if you come upon other patterns of Lord Nelson 2528. Every thing was exact except the handle on our tea cup did not match the ones we got from you. I wish I had a History. Again Thank You. Connie Stark
  Danny - Dalton, Georgia, U.S.A

• The Maling ware bowl sent to my father arrived in one piece and he absolutely loved it. Thanks again for your wonderful service.
  Nathaniel - Navarre, FL, U.S.A

• My second purchase arrived yesterday. Everything made it on one piece. Thank you for your care in wrapping - although the box was a little banged up, your packaging saved the contents. The pieces are beautiful - exactly as described. Many thanks again.
  Larry - East York, Ontario, CANADA

• All items are as described. Perfect packaging. Thank you very much for making this a swift and professional transaction.
  Larry - East York, Ontario, CANADA

• Thanks so much for the quick and safe delivery of the lovely peony sauce boat. Another bit to add to my growing collection of this pattern.
  Raelene - Leeston, Canterbury, New Zealand

• I received the two pansy plates, intact and in good condition. I am very keen to purchase more of the same pattern. PLEASE contact me by email/phone if any more pieces come up for sale.
  Thankyou and regards, Alison Brien.
  Alison - Brien, Northern Territory, AUSTRALIA

• My 4 Royal Albert Trios were waiting for me in the mail when arrived home from work this evening! They display beautifully in my china cabinet and will make a great addition to an afternoon tea I'm holding for some friends in a few weeks. Thanks for your excellent service! Your web site is on my "Favorites" list!
  Nancy - Avondale, Arizona, U.S.A

• Excellent product ,friendly service ,great pakaging and very quick delivery.
  Very satified all round AAAAAA+
  Christine - The Basin, Victoria, AUSTRALIA

• basket arrived yesterday. thankyou
  Vereena - Oatley, NSW, AUSTRALIA

• My husband received his Shelley "Sheraton" cup, plate and saucer this morning.
  Thank you for everything.
  Estelle Rannie
  Estelle - Markham, Ontario, CANADA

• Trio arrived safely - as lovely as I imagined. Thank you for your service.
  Deanne
  Deanne - Brisbane, Qld, AUSTRALIA

• Thank you both for such fast,friendly customer service and a beautiful Polar Bear plate for my collection.Best Regards!
  Trent - New York City, N.Y., U.S.A

• Yet another beautiful item! Very happy with all goods purchased. Thank you very much.
  Georgina - Woollamia, NSW, AUSTRALIA

• Thank you so much for my wonderful Lord Nelson Rosetime Cheesekeep and Winsome trio, they are both just so beautiful! Super FAST postage - Paid on Thursday, received items on Monday - Can't get better than that! Will be coming back for more.....
  Georgina - Woollamia, NSW, AUSTRALIA

• Dear Sue and Robert,
  Got a chance to look at the waterlily dish this morning, it is gorgeous - Dave is going to love it.
  Thanks so much,
  Jennie
  Jennie - Christchurch, Canterbury, NEW ZEALAND

• Hi Sue and Robert,
  Well the package arrived this morning (Wednesday) very prompt delivery. Have not had time to look at it yet - had to quickly hide it from my husband! (It is a gift for him, for Christmas) - will let you know what I think of quality when I see it.
  Regards,
  Jennie
  Jennie - Christchurch, New Zealand, NEW ZEALAND

• My two Royal Albert mugs arrived today in perfect condition. I was looking specifically for the Royal Albert Connoisseur Mugs and was most pleased to find them. Thank you so much for the excellent service. I feel that I know you because of your interesting and charming web site. Incidently we had our evening coffee in the mugs and my husband remarked that it was extra good. I told him that it surely must be the new mugs!
  Charlotte - Shelby Township, Michigan, U.S.A

• coffee cups arrived today intact.
  Thank you for your wonderful service
  mrs. Glenys pembroke
  glenys - cleethorpes, n.e,lincolnshire, U.K.

• Absolutley Beautiful!! Royal Winton Tiger Lily Jug in fantastic condition. Arrived very quickly and well packaged.
  Highly recommended. Thank-you for the excellent service.
  Felecia - Adelaide, South Australia, AUSTRALIA

• Goods accurately described, reasonably priced, perfectly packaged and sent promptly. I am very pleased with the purchase, thanks.
  Sue - Auckland, NEW ZEALAND

• I received my cream pitcher of Wildblood, Heath & Sons. I am very pleased with the product. Please contact me if you receive any more pieces. Can you tell me how you acquired this piece and how many you received? Thank you, PAM
  Pam - DeRidder, LA, U.S.A

• Thank you for so promptly sending my order of the Brigadoon cup, saucer & plate. The parcel arrived safely. Thanks once again.
  Judith - Taylors Hill, Victoria, AUSTRALIA

• The Viking ship got here today, and it's great! I'm really delighted with it. It was well packed and got here in a very timely manner. Now I have a little commemoration of my Viking heritage to display. I will definitely be doing business with you again. Thanks!
  Tove - Katoomba, NSW, AUSTRALIA

• I thought I would let you know that I received my order. I could not believe how fast that was. Thank you so much.
  Everything was well packed so no problems there.
  Just out of curiosity, can you tell me how and where you obtained the Wildlbood, Heath and Sons pieces. I have seen about 4 other pictures of different patterns for WH&S.
  But nothing is available. In the future, if you ever come across any other patterns for WH&S, I would appreciate it if you could let me know.
  Again, thank you for your prompt delivery.
  Susan Salata
  Susan - Citrus Heights, CA, U.S.A

• The items received were in mint condition. The delivery service and customer contact/follow up was first rate.
  Thanks and Regards Jacqui
  Jacqui - Queenstown, Central Otago, NEW ZEALAND

• Received the trio and it is beautiful. I will be checking your site to see what else I can add to my newly started collection. Thank you!
  Cynthia - Akron, OH, U.S.A

• I received the 4 Wedgewood plates today (in perfect condition). My wife loved them, they are beautiful.
  Thank you.
  William - Mineral Wells, TX, U.S.A

• Evesham 6" plate received today, A-1 condition, Thank you very much !!
  Judy - South Park, PA, U.S.A

• I have been looking for these plates for years - my parents' 45 year old collection is now complete. The plates arrived extremely quickly and beautifully packed. Thank you so much.
  Juliet - Godalming, Surrey, U.K.

• I have had a great experience with these people. The items that I received were extremely well packed. Everything arrived in Canada unbroken. They responded very quickly to the questions that I had for them. To me, communication with the seller is vital. Great followup. I highly recommend them. I will definitely be giving them my future business. A+++++
  Perla - Rosedale, British Columbia, CANADA

• Dear Robert & Sue
  Would just like to say Thank-You for sending me the lovely Trios that I ordered from you. They arrived inside the time that you told me and in perfect condition. They are even lovlier that I expected.
  As this was the first time that I had ever purchased anything at all on the Internet, I was very scared that something may go wrong.But it didn't. I believe that by your very quick responses to my previous e-mails to you with questions about delivery and security that this helped me to make the decision about purchasing from you.
  I will certainly be bying from you again very soon and I am constantly checking out your web site. I have also given your web site address to a couple of friends of mine and told them what a great and easy experience you have made this to be for me, with much thanks again. Leisa Rogers.....
  
  Leisa - Creswick, Victoria, AUSTRALIA

• the Ridgway "Coaching Days" plate has arrived and I'm delighted. Thank you.
  Sylvia - Rochester, NY, U.S.A

• Just wanted to let you know that the Carlton Ware, Cup and saucer just arrived today. Thanks, I am sure my mom will love it :)
  Sarah - Scarborough, Ontario, CANADA

• Wonderful fast, efficient and very friendly service. Highly recommended.
  Kim - Auckland, NEW ZEALAND

• the box arrived quickly and my items were in perfect shape. Thank you!
  Julia - Maryland Hts., MO, U.S.A

• It was a pleasure dealing with Gales group. I would recommend them to anyone and have no complaints. There follow-up was prompt.
  georgia dixon - bloomfield hills, mi, usa, U.S.A

• Just like to thank "The Gales"for their excellent service.
  The item that I purchased was dispatched efficently & arrived without a hitch.
  Keep up the good work
  Fiona - The Rock, NSW, AUSTRALIA

• Thankyou for a another wonderful addition to my collection. As always it is a pleasure to do business with such friendly and professional people.I hope you soon find something else that I can't live without.
  Judy - Sydney, NSW, AUSTRALIA

• We received our item in great shape, in great time and were very pleased with the service. Gales Antiques were extremely timely in every way. We were very pleased to do business with them and hope they find us more of what we are looking for.
  Kathy - Dallas, texas, U.S.A

• Great service. Beautiful china that made the perfect X-mas gift. Would definatly buy from again.
  Maryanne - Portsmouth, RI, U.S.A

• Thank you for your very easy site to move about in ..
  Your quick response to my e-mail and then of course your packaging and post .. I could not fault any of your services .. Have a great Christmas and all the best for 2004
  Pam - Auckland, NEW ZEALAND

• I received my order in great time and in great shape. Thanx so much for such great service.
  Lorrie - Stony Plain, Alberta, CANADA

• Beautiful trio, arrived safe & sound. Hassle-free purchase from freindly kiwis, if only all things were this easy. Thank you very much.
  Rachelle - Sydney, NSW, AUSTRALIA

• Very pleased with my items which arrived in perfect condition and very quickly. Excellent service.
  Thank you.
  Yvonne - London, U.K.

• Thanks very much for the lovely china tea cups! Everything arrived perfectly--and in just a few days! You are our favorite online purchase place. --Karrie and Robert
  Karrie - Raleigh, North Carolina, U.S.A

• As a first time purchaser of china trinket boxes on the net I really appreciate the excellent service. Your website is very easy to navigate and communication has been prompt and informative. My first order arrived within two days, in prime condition and exactly as portrayed on the website. My second order arrived just as promptly, again in perfect condition and the Royal Worcester box was even better than expected so I was absolutely thrilled. I have already recommended Gales Antiques to another collector
  Pearl - Christchurch, NEW ZEALAND

• I appreciated the quick responses to my enquiries, the mailing of the goods and their safe arrival to my door. I commend Gales Antiques on their customer relations.
  Margaret - Melbourne, Victoria, AUSTRALIA

• At 7am this morning, in pouring rain, a smiling, cheerful & polite courier delivered 'Betty' to us in perfect condition. Thankyou so much. We are delighted as will all the immediate & extended family be when they see the Betty pieces in honour of a special lady so dear to us all (and I'm not talking about the Queen, haha!)
  Maureen - Wainuiomata, Wellington, NEW ZEALAND

• The three trio china sets have been received! Thank you so much. I appreciate your efficiency and love the trios.
  Sharon - Katy, TX, U.S.A

• Many thanks for the plates received today. I am very happy with them and look forward to buying from you in the future and perhaps one day getting down to visit your shop.
  Kind regards.
  Denis - Greytown, Wairarapa, NEW ZEALAND

• Discovered the website after internet search for crested china, pleasantly surprised at how easy and safe it was to order from the UK.
  Friendly communication and kept well informed.
  The goods were packed brilliantly and shipped without a problem.
  Would gladly order again without hesitation.
  Les - St Ives, Cambridgeshire, U.K.

• A very stunning elegant piece, arrived perfectly, looking forward to purchasing more pieces, great people to deal with, fast service. Many Thanks A ++++++++++++
  Gail - Brisbane, Queensland, AUSTRALIA

• Super fast transaction, well packed and good price. We are very pleased with all items purchased. kind regards
  Angelena - New Plymouth, Taranaki, NEW ZEALAND

• Your customer service is simply outstanding! My dishes made it all the way to Florida without any mishap. They were in today's (August 15) post. Thank you so very much for such prompt service.
  Betty - Avon Park, FL, U.S.A

• Dear Robert&Sue I received the Aynsley Pembroke Plate today, it was very well packed and arrived in immaculate condition, Thanks for the prompt delivery(10days).
  Your actions certainly speak louder than words.
  Thank you
  Anna - B'Kara, Malta

• very speedy and straight forward
  transaction, item arrived well packed.
  Lesley - Ryde, Isle of Wight, U.K.

• Excellant communication and service, prompt and safe delivery of goods as specified. What more can you ask for.
  Doug - Hamilton, Waikato, NEW ZEALAND

• Your proffesional, friendly service and wonderful webpage made buying easy.
  I would highly recommend Gale's Antiques to anyone searching for that special addition to thier collection.
  Thank you for a great transaction.
  Jeff & Beryl - Melbourne, Victoria, AUSTRALIA

• Thanks to Robert and Sue for making the entire transaction so easy. Items accurately described on a wonderfully user friendly website. I would not hesitate to purchase from Gales again.
  Dehlia - Geelong, Victoria, AUSTRALIA

• I am very happy with the American Beauty pieces purchased from Gale's. Robert and Sue are easy to work with and provide great customer service. I would gladly purchase from them again!! :o)
  Deb - Ankeny, IA, U.S.A

• My Beehive pieces just arrived and they are absolutely wonderful! Thank you for your fast and professional service and excellent offerings!
  Marjorie - Medford, WI, U.S.A

• Fast, friendly service and email replies. Great website which I have found to be very user friendly.
  A pleasure to do business with. Thank you for the beautiful items
  Tanya - Hamilton, VIC, AUSTRALIA

• Excellent seller!!
  Prompt efficient service, great packaging, quick response,
  great people to do business with. Many thanks.
  Ling - Anaheim, California, U.S.A

• Thank you, the Shorter "Fisherman" toby jug is really nice. The colours are bright and the detail good. The parcel arrived in excellent condition. I commend you on your Internet site for its detail.
  Joy - Christchurch, NEW ZEALAND

• The "Roses and Ribbons" trio I ordered is beautiful. I was very happy to have found your site, as this pattern has been difficult to locate. I would be interested in any future pieces that become available.
  Tammy - Kennewick, Washington, U.S.A

• I adore the Carlton Ware pieces I ordered from Gale's. I had one other piece, a bowl in the foxglove pattern which was my mother's. Now, thanks to Gale's I have a sweet buttercup sugar and creamer and a red raspberries jam dish and knife. They're charming and Gale's service was the best--personal, prompt and friendly.
  Micaelia - Sonoma, California, U.S.A

• Wonderful service, beautiful tea set, arrived undamaged and quickly. Great people to do business with. Will do business with Robert and Sue again.
  Jon - Wyoming, Minnesota, U.S.A

• Thankyou so much! Absolutely gorgeous set, i love it!! Fast delivery and excellent packaging. Thanks, will definitely be buying from you again in the future....Suzy
  Suzy - Inglewood, Taranaki, NEW ZEALAND

• I received my plate in exactly 7 days and was extremely pleased with it. Thanks for taking the time to contact me after the disappointment of learning that the first one had already sold. I appreciate your time and trouble and look forward to doing busniness with you again.
  Bev - Clinton, IL, U.S.A

• Plate arrived safely in good order. many thanks for an efficient service.
  Derek - Crawley, West Sussex, U.K.

• perfect transaction, look forward to dealing again.
  Lorraine - Wellington, Kapiti, NEW ZEALAND

• Hi Sue & Robert, My two beautiful pieces arrived today in perfect condition. Once again thank you so much, the pink buttercup plate has been longed for for some time now.
  Your service, yet again was outstanding.
  Be seeing you, Sharon
  SHARON - TITAHI BAY, PORIRUA, NEW ZEALAND

• Items arrived safe and sound. Impressed with the packaging - very secure. Very happy with service. Look forward to hearing from you if you come across my cup. Thanks very much.
  Jacqueline - London, U.K.

• I purchased the Cream Tiger Lily Dish. I received the dish and very pleased with it. It has a great shape and color. Also,thank you for your fast shipment. Thanks
  Rick - hacienda Heights, California, U.S.A

• The Royal Winton Bedale tea pot is beautiful. Thank you so much for sending it safe and fast.
  Ling
  Anaheim, California
  Ling - Anaheim, CA, U.S.A

• I recently purchased Royal Abbert China from Gales, I have to say it was a pleasure doing business with this company. The response to my questions was very quick, the delivery very fast and everthing arrived safe. I was very happy with condition of the items I received. I am looking forward to new finds.
  Thankyou,
  Barbara
  Barbara - Indianapolis, Indiana, U.S.A

• Was delighted with the carltonware ordered from yourselves. It arrived so quickly within 4 days i think.. All absolutely beautiful as described and perfectly in tact.
  Am so relieved and pleased with the whole buying and receiving process as this is the first time i have shopped on the net. many thanks for a brilliant service - and i look forward to buying more (my husband is estatic that i've found you!)
  Julie - Aylesbury, Buckinghamshire, U.K.

• I'm delighted with my purchases! The delivery was super fast and the packaging ensured safe delivery. Thank you so much for helping me add to my Carltonware collection! I've bookmarked your page and check it frequently!!
  Jennifer - Wentworth, NSW, AUSTRALIA

• China arrived on Friday in good order.
  Paul - Munich, Bavaria, GERMANY

• great seller, fast, friendly service, would deal with again
  excellent
  katrina - AUSTRALIA

• Many thanks for another excellent transaction.The Stuart bowl arrived quickly and was well-packed,it matches the one I have,perfectly.
  Dianne - Auckland, NEW ZEALAND

• I received the moss rose platter on Saturday Feb. 8th.
  The platter is in good condition.
  Thanks You
  Connie - McCalla, ALABAMA, U.S.A

• Excellent seller; a pleasure to do business with; extremely responsive. The items I bought were all in mint condition,
  shipped quickly and with a great deal of care.
  Donna - New York, New York, U.S.A

• Cup/saucer arrived within 8 days. Condition exceeded expectations as did size of cup. Kiwis must adore their tea! Very pleased with purchase, hope you will be able to supply more Hammersley.
  Geoffrey - Great Yarmouth, Norfolk, U.K.

• I have just received my item today.
  I like it very much.Thank you for your well packing.
  Matsuo - Osaka, JAPAN

• The Royal Albert Old Country Rose trio arrived in top shape, probably due to your very good job of packing.
  Charles and Joan - Melbourne, Victoria, AUSTRALIA

• Extremely happy with the item! Delivery was prompt and the tray was beautifully packaged so arrived in one piece. Thankyou very much!
  Lisa - Melbourne, Victoria, AUSTRALIA

• I recieved my four country roses plates today! Thank you so much for sending them so promptly! They are even more beautiful in person. I hope to buy some more from you soon!
  Tennille - Salt Lake City, Utah, U.S.A

• Fast and efficient dealers. Great packers too. Kindly gave me a spare saucer. Thanks. AAAAA+++++
  Sonia - Auckland, NEW ZEALAND

• Great Service! Great Selection of Fine China. Fast Efficient Shipping! Would Do Business With This Company Again!
  Phyllis - Auburn, Washington, U.S.A

• I have received the coffeepot. Thanks so much for your help. My mother will certainly be surprised on Christmas Morning. Thanks again and Seasons' Greetings
  Rob - Sussex, New Brunswick, CANADA

• YEAH ITS HERE!!! Love it thank you very much
  Heather
  Heather - Auckland, NEW ZEALAND

• My two little Royal Albert dishes arrived this morning,thank you they're lovely.
  Dianne - Kelston, Auckland, New Zealand

• I received the octagon wedgwood dish today. You packed it well and it is a beautiful piece. Well worth the price and the wait! [9 days] Thank you. Erika Harrison
  Erika - Eldridge, Iowa, U.S.A

• Good Evening, Received the lovely Royal Winton sugar bowl Monday. Looks lovely with the milk jug. Really prompt efficient service, (very easy) thanks so much.
  Denise.
  Denise - Sydney, NSW, AUSTRALIA

• The bowls arrived today, 4 days after shipping, all intact!
  Many thanks for efficient and speedy delivery.
  Please let me know if you get any more of the design in.
  Ruth Jelley - Coventry, Warwickshire, U.K.

• The sugar bowl arrived very early yesterday morning in perfect condition! Thanks very much for the prompt service.
  Alison - Christchurch, NEW ZEALAND

• I love the trios that I purchased from you all. They arrived in a week in perfect condition. I was worried about putting my card out in cyber-space, but your service put my mind at ease. I appreciate your honesty.
  LuAnne - Gainesville, Florida, U.S.A

• My order arrived in five days, in perfect condition. Thanks for your excellent service.
  Grant - Vancouver, BC, CANADA

• Great items, well packed and fast delivery, thank you Robert and Sue
  vickii - lara, vic, AUSTRALIA

• Item arrived safely and as described, thankyou
  Adrian - Montgomery, Powys, U.K.

• My Royal Albert Barbara Ann cup, saucer and dish set arrived in just 5 days from time of order. that kind of service is wonderful. I will be so happy to do business with you again. leslie rukin
  Leslie Rukin - Deerfield, IL, U.S.A

• Fabulous fast service bridging the world. Thank You
  Anne - Ayr, South Ayrshire, U.K.

• Really pleased with the excellent proffesional service, it really is so easy to do business over the web.
  Helen - Hemel Hempstead, U.K.

• The Paragon "First Love" dishes arrived safe and sound.
  They are beautiful. Please let me know if you every have any more China pieces in the pattern of Paragon "First Love" or Paragon "Radstock". Thank-you very much.
  Patricia - Conroe, TX, U.S.A

• Thank you for your very friendly and prompt service. It was great, after 'surfing' the world, to find the item I wanted just down the road.
  Catherine - Amberley, NEW ZEALAND

• Just GORGEOUS, My plate was just as described. Did not expect it so QUICK. Thankyou very much, I will be looking for more items in the future
  Deborah - Charlotte, NC, U.S.A

• Fantastic service, communication and overall sale. My two plates are stunning and just as advertised. Recommend Robert and Sue to you all.
  Nicolette Williams - Denmark, WA, AUSTRALIA

• This is the first time I have ordered anything off the internet and its worked out very well.
  Thanks for the professional service and I hope to order more.
  Michele - Box Hill, Victoria, AUSTRALIA

• Thanks so much for a pleasant transaction EVERY time I order from you. You are so helpful and have "down home service" that makes each purchase so enjoyable! You have great merchandise and packaging as well!!
  Robyn - Clinton, MI, U.S.A

• Sue and Robert are delightfull to deal with and the carlton ware I recieved was in first class condition. Packaging was excellent and delivery was quicker than expected. First Class operation, couldn't recommended highly enough.
  Andrea - London, U.K.

• The four Coalport Pageant coffee cans and saucers arrived safely yesterday. I am very pleased with them -- they are certainly in mint condition.
  Julie - Silver Spring, Maryland, U.S.A

• Just a quick note to let you know my parcel arrived this morning in perfect condition. I have been looking at this item for weeks before deciding to buy it, it really is a beautiful little set, so delicate the picture didn't do it justice.
  Pam - Auckland, NEW ZEALAND

• This is to advise you that one Caprice bowl arrived safe to my door step in Melbourne, Australia yesterday. The bowl is lovely and in excellent condition as you had so described. It is already on display in the cabinet with the rest of my collection to date. Thank you and hopefully we can transact again sooner rather than later.
  Jennifer - West Brunswick, VIC, AUSTRALIA

• I received your package (very big!). All items are in good condition. I'm always satisfied with your items and good service. I'd like to add the good and quick service of NZ Post Office helps your site.
  Noriko - Tokyo, JAPAN

• The vase arrived today, It was great, better than I expected. I never expected it to arrive so quick.
  
  Ivan - Bath, U.K.

• I received the two leaf dishes on Thursday and they look great. This is the first time I purchased something via the internet, and it was painless! Keep up the good work.
  Sandra - Toronto, CANADA

• Well, my first tentative step in to the world of ecommerce has been a raging success!. The sugar bowl arrived yesterday (Wed 14 July) in one piece and has been proudly added. Thank you for your service and hope that we might do business again. You are certainly now included in my "favourites".
  
  Leslee - Narrewarren, VIC, AUSTRALIA

• I can hardly believe that the Carlton Ware Waterlily dish has arrived already! I am really pleased with it and after this happy experience I will be ordering more from you in the future.
  
  Caroline - Guilford, U.K.

• Thank you for the very safe wrapping of the parcel and the discreet labeling. It all arrived in one piece!! The teapot is lovely and matches beautifully with the pieces I brought back from my mother’s house in Invercargill last year. Other pieces good too.
  Mary - Hull, U.K.

• The Schaubach boy with dog arrived today in perfect condition. I love it!. Thanks for the prompt shipment and the friendly service.
  Carolyn - Mechanicsberg, PA, U.S.A

• I received my Carlton Ware mustard pot today and it is in perfect condition and looks even better than the picture
  Tracey - Echuca, VIC, AUSTRALIA

• I have received my Grimwades bowl & Jug today, talk about speedy. I can hardly believe they came from the other side of the world so quickly. Both are un-damaged and look as good as they did on your website
  David - Milton Keynes, U.K.

• The package arrived last night and all is in perfect condition..and I chose a place of honor for the teaset in my dining room. It is just wonderful.......Thanks so much
  Kitty - Southlake, TX, U.S.A

• Received my parcel today. The basket is absolutely beautiful and in mint condition like you said
  Jenni - Greensborough, VIC, AUSTRALIA

• I am delighted, they are even more lovely than the pictures portrayed. I would be happy to continue to do business with you
  Linda - Calvert City, Kentucky, U.S.A

• The Orange Tree pattern jug arrived in one piece earlier this week for which 'thankyou very much'. Exemplory internet service. It's been a pleasure doing business with you
  Rob - Clevedon, Somerset, U.K.

• Gales has the most friendly, efficient and knowledgeable staff ever. My order came so quickly from New Zealand that I could hardly believe it. NZ Post puts the US Postal System to shame. I look forward to ordering from them again. I hardly want to share their website with anyone because I want to keep it as my little secret! .
  Ann - Daytona Beach, Florida, U.S.A

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These are just a few, we have customers from all over this small blue planet of ours, so come on, join them and become a satisfied customer as well.

You can buy with confidence from us, we understand that buying on the "Net" for the first time can make you feel a little uncertain, if you are at all unsure, we are happy to supply several 'Net customer references, with eMails, so you can check us out.

You can also cross-reference our existance through things like the Telecom White Pages, Search for us in the Otago region.

We would welcome any suggestions that could improve this site or our service, please let us know if there is something else you think we can do, eMail us at